The sales team at garden giftware suppliers Fallen Fruits have been equipped with PixSell iPad ordering since 2012. Fast forward eight years, and the app is a mainstay for the business at trade shows, and out on the road.
Before adopting PixSell, rep orders would be taken out in the field via pen and paper to then be phoned back to head office. They would then be manually inputted by the admin team as a picking note. “With PixSell, a picking note is now sent automatically to the warehouse,” General Manager Carole D’Arcy told us. “This cuts out several stages and really speeds up the process. At Fallen Fruits we have a bespoke sales order processing system which integrates with our back office ERP system for accounts. PixSell ensures that the order is received straight away and we can quickly put together a customer invoice to then send out.”