Recognised worldwide as a market leader for manufacturing games and puzzles, German based Ravensburger are celebrated across the globe for their high quality production, making them a mainstay in most family households. The Ravensburger Group, now incorporating wooden toy makers BRIO, required a system which not only would equip their sales team with the tools to take large orders, but also help them stand out from the crowd. That system was PixSell.
“PixSell has streamlined our whole process.”
Before adopting PixSell in 2015, Ravensburger reps would primarily take orders via paper forms and spreadsheets on a laptop. Orders would then have to be manually inputted by the admin team at head office, causing delays. “PixSell has streamlined the whole process and we have seen improvements in all areas”, Operations Manager at Ravensburger Colin Reeves told us. “Productivity gains were apparent almost immediately, not just in administration but also service levels with improved stock visibility and faster processing times.”